Resolved -
No further problems noticed in monitoring, closing incident.
Jan 5, 23:14 EET
Monitoring -
The acquirer has reported a fix has been implemented and we are seeing transaction failures returning to normal amounts. We'll keep monitoring the situation.
Jan 5, 14:46 EET
Identified -
The acquirer is working with Mastercard to fix the issues. We are seeing partial outage on the transactions. Waiting on a solution from the acquirer side.
We are sorry for the trouble caused by this!
Jan 5, 10:48 EET
Investigating -
We are seeing Mastercard transactions failing with Nets Finland acquiring. VISA seems unaffected. We are investigating.
Jan 5, 10:21 EET