All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payment Backend Operational
CloudPOS Operational
Terminal management ? Operational
Online tools ? Operational
Acquirer Connections ? Operational
90 days ago
99.96 % uptime
Today
Nets Finland Operational
90 days ago
99.87 % uptime
Today
Elavon Operational
90 days ago
100.0 % uptime
Today
Worldline Operational
90 days ago
100.0 % uptime
Today
Nets Denmark ? Operational
90 days ago
100.0 % uptime
Today
Cellular payment terminal connections Operational
90 days ago
100.0 % uptime
Today
Telenor Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance to cause downtime for Online Tools and orders Apr 9, 2025 08:00-10:00 EEST

Maintenance will cause downtime for e.g. the creation of orders, hardware changes and updates in Online Tools and APIs on April 9th 2025 starting at 08.00.

The downtime is expected to last at most 2 hours, during which orders and configuration using Online Tools or our APIs is not functional.

The maintenance break will not affect payments but transaction reports for the maintenance period will be delayed.
Posted on Apr 02, 2025 - 08:42 EEST
Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Amex settlements for merchants using the Nets Finland acquirer are delayed since March 31st
Resolved - This incident has been resolved.
Apr 2, 12:59 EEST
Update - All the delayed settlements have now been resubmitted. The acquirer has confirmed the delayed settlements were processed successfully, and are now awaiting payment.
We apologize for the trouble this has caused!
Apr 2, 12:58 EEST
Investigating - Settlements for Amex transactions for merchants using the Nets Finland acquirer are delayed since March 31st.
Authorizations are not affected, nor are settlements for any other card type or any other acquirer.
Apr 1, 11:02 EEST
Apr 1, 2025
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Settlements for merchants using the Nets Denmark (NDS) acquirer are delayed since March 25th
Resolved - The resubmitted settlements were confirmed as processed successfully by the acquirer, and are awaiting settlement. Again, we apologize for the trouble caused by this.
Mar 28, 17:58 EET
Update - The failed batches have been resubmitted to the acquirer, and we are awaiting confirmation of their successful processing. We apologize for the trouble caused by this.
Mar 28, 16:13 EET
Monitoring - The fix for newly created settlements was confirmed working. Work is still ongoing for resubmitting the failed settlements.
Mar 28, 09:54 EET
Identified - The issue was identified, and a fix has been applied for newly created settlements. A fix for the delayed settlements is currently being validated, but has not yet been applied.
Mar 27, 17:33 EET
Investigating - Settlements for merchants using the Nets Denmark acquirer are delayed since March 25th.
This delay doesn't affect authorizations nor does it affect any other acquirer's settlements.

We are investigating this issue.
Mar 27, 14:32 EET
Mar 27, 2025
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Payment terminal transactions failing
Resolved - This incident has been resolved.
Mar 24, 13:07 EET
Monitoring - The issue has been located to a third party service, which now appears to be working normally again.
The authorization success rates are back to normal, and we are monitoring the situation.
Mar 24, 10:10 EET
Investigating - Some of the payment terminal transactions are failing. We are currently investigating the issue.
Mar 24, 09:48 EET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage