Resolved -
The resubmitted settlements were confirmed as processed successfully by the acquirer, and are awaiting settlement. Again, we apologize for the trouble caused by this.
Mar 28, 17:58 EET
Update -
The failed batches have been resubmitted to the acquirer, and we are awaiting confirmation of their successful processing. We apologize for the trouble caused by this.
Mar 28, 16:13 EET
Monitoring -
The fix for newly created settlements was confirmed working. Work is still ongoing for resubmitting the failed settlements.
Mar 28, 09:54 EET
Identified -
The issue was identified, and a fix has been applied for newly created settlements. A fix for the delayed settlements is currently being validated, but has not yet been applied.
Mar 27, 17:33 EET
Investigating -
Settlements for merchants using the Nets Denmark acquirer are delayed since March 25th.
This delay doesn't affect authorizations nor does it affect any other acquirer's settlements.
We are investigating this issue.
Mar 27, 14:32 EET