All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payment Backend Operational
CloudPOS Operational
Terminal management ? Operational
Online tools ? Operational
Acquirer Connections ? Operational
90 days ago
99.98 % uptime
Today
Nets Finland Operational
Elavon Operational
Worldline Operational
American Express Operational
Nets Denmark ? Operational
90 days ago
99.98 % uptime
Today
Cellular payment terminal connections Operational
90 days ago
100.0 % uptime
Today
Telenor Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Npay payment backend scheduled maintenance Jan 13, 2025 05:30-06:30 EET
Update - Please note that we have re-scheduled this to 2025-01-13 05:30 EET (03:30 UTC).
Jan 09, 2025 - 05:29 EET
Update - Please note that we have re-scheduled this to 2025-01-09 05:30 EET (03:30 UTC).
Jan 02, 2025 - 17:38 EET
Scheduled - Npay's payment backend will be undergoing scheduled maintenance at this time, during which we will not be able to process authorizations. We apologize for any inconvenience.
Dec 27, 2024 - 11:21 EET
Past Incidents
Jan 12, 2025

No incidents reported today.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Authorization connection problems
Resolved - No further problems observed. We apologize for the downtime and wish you a pleasant Friday!
Jan 10, 12:33 EET
Monitoring - We are seeing no more failing transactions since 9:12. We'll keep monitoring the situation closely for now.
Jan 10, 09:33 EET
Identified - There were network connectivity problems at Nets Finland acquirer side. The connections were completely down between 8:44 (UTC+2) and 9:12.
Jan 10, 09:24 EET
Investigating - We are currently investigating this issue.
Jan 10, 09:07 EET
Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025
Possible connectivity issues
Resolved - We identified the cause of our monitoring issue, and don't believe this should have had any negative impact on payments.
Jan 2, 11:21 EET
Monitoring - All changes have been rolled back. Our production test devices worked continually, and most metrics were normal, but due to a partial outage of our monitoring related to the change, we could not rule out possible issues.
Jan 2, 08:31 EET
Investigating - We are rolling back a change and some terminals might see connectivity issues. We are sorry about any possible inconvenience.
Jan 2, 08:20 EET
Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.

Dec 29, 2024

No incidents reported.

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