Monitoring - We are no longer seeing abnormal connectivity issues. We will continue to monitor the situation.
May 12, 2026 - 11:48 EEST
May 12, 2026 - 11:48 EEST
Update - We are still in dialogue with our cellular service vendors to get the issue resolved.
If you are affected by this: If possible, we recommend using other available Internet options, like WiFi.
Apr 30, 2026 - 07:27 EEST
If you are affected by this: If possible, we recommend using other available Internet options, like WiFi.
Apr 30, 2026 - 07:27 EEST
Update - We are still in dialogue with our cellular service vendors to get the issue resolved.
If you are affected by this: If possible, we recommend using other available Internet options, like WiFi.
Apr 27, 2026 - 12:08 EEST
If you are affected by this: If possible, we recommend using other available Internet options, like WiFi.
Apr 27, 2026 - 12:08 EEST
Identified - Some Castles terminals in Finland that are connected to Telia phone network are affected by this issue. If possible, we recommend using other available Internet options, like WiFi.
We are working with our phone service providers to fix the issue.
Apr 23, 2026 - 11:34 EEST
We are working with our phone service providers to fix the issue.
Apr 23, 2026 - 11:34 EEST
Investigating - We are currently investigating issue where some payment terminals using Cellular connections are having issues connecting to payment service provider.
Apr 22, 2026 - 12:50 EEST
Apr 22, 2026 - 12:50 EEST
Payment Backend
Operational
Terminal management
Operational
Online tools
Operational
Acquirer Connections
Operational
Nets Finland
Operational
Worldline
Operational
Nets Denmark
Operational
STEPS
Operational
Cellular payment terminal connections
Operational
Telenor
Operational
Integration APIs
Operational
Nexi POS API
Operational
CloudPOS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.