In progress - Rollout already in progress; announced after work began.

Software: SmartPOS 26.10.1
Affected terminals: N950, P300, P70
Markets: Finland, Sweden, Norway, Denmark
Rollout window: 2026-10-20 to 2026-11-30
What to expect: SmartPOS 26.10.1 software introduces clearer payment-scheme selection for co-branded cards, plus improvements and fixes to payments and refunds.
Action required: Keep terminals powered on and connected to the internet during their maintenance window. View or change the window under Settings → Software updates. If you have any questions or need support, please visit Nets.eu.
Release notes: https://support.nets.eu/article/software-release-notes

Nov 05, 2026 - 16:05 EET
Payment Backend Operational
Terminal management Operational
Online tools Operational
Acquirer Connections Operational
Nets Finland Operational
Worldline Operational
Nets Denmark Operational
STEPS Operational
Cellular payment terminal connections Operational
Telenor Operational
Integration APIs Operational
Nexi POS API Operational
CloudPOS Operational
Terminal software Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

Unresolved incident: Terminal software update — SmartPOS 26.10.1.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 14:10 EEST
Monitoring - There was a spike of authorization errors on multiple acquiring connections lasting from :54 to :57, but traffic has recovered. The error codes suggest an issue with an upstream system. We are monitoring the situation.
Oct 23, 14:01 EEST
Investigating - We are observing elevated authorization failures and are investigating
Oct 23, 13:56 EEST