Planned change activity at Telia (third party)
Scheduled Maintenance Report for Npay
Completed
The scheduled maintenance has been completed.
Posted Sep 13, 2023 - 02:00 EEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 12, 2023 - 23:00 EEST
Scheduled
Planned maintenance at Telia is expected to cause traffic disturbances for terminals that use the Telia network.
The possible impacts and needed actions are listed below.

Enterprise impact:
• Short interruption (1-2 minutes) of internet access for Public and Customized APN's having internet breakout via NAT (Network Address Translation) provided by DCP.
• CUSTOMER ACTION IS REQUIRED!
Ensure with your IT department or equivalent!
Please ensure you have the following /24 ranges whitelisted: Stockholm 193.181.246.0/24

The maintenance break only affects terminals that use Telia's network, i.e. Yoximo and Yomani terminals (Worldline). In case issues appear after the maintenance change, the affected device should be restarted.



Please find the original information by Telia below:

Dear User,

CUSTOMER ACTION IS REQUIRED

We are sending this communication to inform you about an emergency planned change activity.
Impact is expected due to this change.

Start time of maintenance: 2023-09-12 23:00 CEST
End time of maintenance: 2023-09-13 02:00 CEST
Enterprise disturbance time: approximately between 1-2 minutes.

Work performed on: Stockholm/Amsterdam FW (Firewall) and SR (Site Router).

Enterprise impact:
• Short interruption (1-2 minutes) of internet access for Public and Customized APN's having internet breakout via NAT (Network Address Translation) provided by DCP.
• CUSTOMER ACTION IS REQUIRED!
Ensure with your IT department or equivalent!
Please ensure you have the following /24 ranges whitelisted: Stockholm 193.181.246.0/24

The change DO NOT affect Enterprises with VPN connectivity (IPSec VPN or MPLS VPN).

Change reason: Stockholm/Amsterdam NAT Public and Customized APN's IP pools

Impacted Country: SE, DE, FI, NO

If you experience problems after the change, please restart your device.
In case of any further problems, please log an incident in your portal for IoT services.

We are sorry for any inconvenience caused.

Best regards,
Telia
Posted Sep 12, 2023 - 12:25 EEST