Delayed settlements for Nets Finland acquirer

Incident Report for Npay

Resolved

The resent settlement file was confirmed processed successfully.
Posted Oct 22, 2026 - 16:49 EEST

Update

The failed settlement file has been reprocessed and delivered. A mitigation will be put in place to prevent recurrence. We apologize for the inconvenience.
Posted Oct 22, 2026 - 13:56 EEST

Update

We have identified an issue affecting settlement processing for merchants using the Nets Finland acquirer. Settlements for transactions processed on 2026-10-21 have been delayed and will be received one day later than usual.

The issue has been identified and a corrective action has been taken. We are monitoring the situation to confirm full resolution.

We apologise for any inconvenience caused and will provide a further update once settlements are confirmed as processed.
Posted Oct 22, 2026 - 13:34 EEST

Monitoring

We have identified an issue affecting settlement processing for merchants using the Nets Finland acquirer. Settlements for transactions processed on 2026-10-21 have been delayed and will be received one day later than usual.

The issue has been identified and a corrective action has been taken. We are monitoring the situation to confirm full resolution.

We apologise for any inconvenience caused and will provide a further update once settlements are confirmed as processed.
Posted Oct 22, 2026 - 13:33 EEST
This incident affected: Payment Backend.