Elevated authorization failures

Incident Report for Npay

Resolved

This incident has been resolved.

Posted Oct 23, 2026 - 14:10 EEST

Monitoring

There was a spike of authorization errors on multiple acquiring connections lasting from :54 to :57, but traffic has recovered. The error codes suggest an issue with an upstream system. We are monitoring the situation.

Posted Oct 23, 2026 - 14:01 EEST

Investigating

We are observing elevated authorization failures and are investigating

Posted Oct 23, 2026 - 13:56 EEST

This incident affected: Acquirer Connections (Nets Finland, Nets Denmark).